Please refer to the list of UNDP Business partners in job aid 1-0.
FAQ
Check to ensure that the detailed instructions are entered at the line item level of the Funds Commitment not the header level.
Please check that the funds commitment is approved (FAs related to unapproved FCs cannot be sent).
Please check that the vendor used is a UNDP Office. Please refer to UNDP Job aid 1-0 with the list of UNDP Business Partners which should be used.
- Check that there is no payment block.
- Ensure that there is a funds center on each line of the FV60 document (even if the line relates to a balance sheet account, i.e. for MPOs, petty cash etc).
Some of the possible reasons are as follows:
The ESS/MSS Focal Point in your office/department is the first person to go to for any assistance in using the ESS/MSS tools in Umoja. ESS/MSS Focal Point provide first tier support to staff on ESS/MSS issues, prior to approaching HR partners to resolve such issues.
For UNHQ staff, please refer to the list of ESS/MSS Focal Points by Department in iSeek.