SUPPORT

Umoja System Status

All Umoja applications are available.

Note: Umoja Supply Change Planning Tool (SCPT) will not be available this Saturday, July 20th, 2024 from 8:00 AM EDT to 12:00 PM EDT (i.e. 2:00 PM to 6:00 PM CEST).

IF YOU ENCOUNTER AN ISSUE USING UMOJA

1. Review

Training Material
Job Aids
User Guide
Frequently Asked Questions

2. Consult

Local ESS/MSS Focal Points
Local Process Experts (LPE's)
Local Support Arrangements can be found on iSeek HERE

3. Contact

Unite Service Desk (Available 24/7)
- Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
- If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.

Missions supported by DFS: CLICK HERE

Umoja System Status

IF YOU ENCOUNTER AN ISSUE USING UMOJA

MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE

SUPPORT