SUPPORT
Umoja System Status
All Umoja applications are available.
Upcoming outages ...
Please note that the following Umoja Applications will be undergoing a planned system maintenance on Saturday, 08 November 2025 from 3:00AM to 1:00PM EST (9:00AM to 7:00PM CET)
- Umoja SelfService Portal applications including Umoja Employee and Manager Self-Service (Leave, Travel, HR), SRM/Procurement
- Umoja ECC
- Umoja SRM
- Umoja Enterprise Risk Management (ERM) & Umoja Fire-fighter (GRC)
IF YOU ENCOUNTER AN ISSUE USING UMOJA
2. Consult
- Local ESS/MSS Focal Points
- Local Process Experts (LPE's)
- Local Support Arrangements can be found on iSeek HERE
3. Contact
- Unite Service Desk (Available 24/7)
- Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
- If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.
- Missions supported by DFS: CLICK HERE
MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE
Click on map for detailed dialing information by Region:
