SUPPORT

Umoja System Status

All Umoja applications are available.

Umoja Analytics (https://analytics.umoja.un.org) will be undergoing a planned system maintenance on Friday, 23 May 2025 from 10:00PM EDT to Saturday, 24 May 2025 2:00AM EDT (24 May 2025, 4AM to 8AM CEST)

IF YOU ENCOUNTER AN ISSUE USING UMOJA

1. Review

Training Material
Job Aids
User Guide
Frequently Asked Questions

2. Consult

Local ESS/MSS Focal Points
Local Process Experts (LPE's)
Local Support Arrangements can be found on iSeek HERE

3. Contact

Unite Service Desk (Available 24/7)
- Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
- If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.

Missions supported by DFS: CLICK HERE

Umoja System Status

IF YOU ENCOUNTER AN ISSUE USING UMOJA

MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE

SUPPORT