SUPPORT
Umoja System Status
All Umoja applications are available.
Maintenance Announcement:
- Umoja Analytics system will be under maintenance on Saturday, 23 November 2024 from 12:00AM EST (i.e. 6:00 AM CEST) to 12:00PM EST (i.e. 6:00 PM CEST).
- Umoja Supply Change Planning Tool (SCPT) will be under maintenance from Saturday, Dec 7th, 2024 8:00 AM EDT (i.e. 2:00 PM CEST) to Sunday, December 8th, 2024 8:00 A.M. EDT (i.e. 2:00 PM CEST).
IF YOU ENCOUNTER AN ISSUE USING UMOJA
2. Consult
- Local ESS/MSS Focal Points
- Local Process Experts (LPE's)
- Local Support Arrangements can be found on iSeek HERE
3. Contact
- Unite Service Desk (Available 24/7)
- Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
- If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.
- Missions supported by DFS: CLICK HERE
MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE
Click on map for detailed dialing information by Region:
