SUPPORT
Umoja System Status
All Umoja applications are available.
Upcoming planned maintenance outage
The following Umoja applications will be unavailable on Saturday 11 October 2025 to undertake essential maintenance activities.
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Umoja SelfService Portal applications including Umoja Employee and Manager Self-Service (Leave, Travel, HR), SRM/Procurement, and Citrix access to Umoja ECC (Finance, Treasury etc)
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Umoja SRM
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Umoja Transportation Management (TM) and Implementation Partners (CRM)
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Umoja Process Integration / Middleware (PI/PO)
- Umoja Solution Manager (SolMan)
11 October, 2025 Outage Duration:
- Umoja SelfService Portal : 05 hours - Saturday, 11 October 2025 from 2:00AM to 7:00AM EDT (8:00AM to 01:00PM CEST)
- Umoja SRM, CRM, TM, PI/PO and SolMan Systems: 12 hours - Saturday, 11 October 2025 from 2:00AM to 2:00PM EDT (8AM to 8PM CEST)
Additionally, Umoja Supply Change Planning Tool (SCPT) will not be available this Saturday 11th October,2025 from 8AM to 12PM EDT (i.e. 2PM to 6PM CEST).
IF YOU ENCOUNTER AN ISSUE USING UMOJA
2. Consult
- Local ESS/MSS Focal Points
- Local Process Experts (LPE's)
- Local Support Arrangements can be found on iSeek HERE
3. Contact
- Unite Service Desk (Available 24/7)
- Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
- If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.
- Missions supported by DFS: CLICK HERE
MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE
Click on map for detailed dialing information by Region:
