Please check that the funds commitment is approved (FAs related to unapproved FCs cannot be sent).
If you have used a Funds Commitment, please check that vendor used is a UNDP Office. Please refer to UNDP Job aid 1-0 with the list of UNDP Business Partners which should be used. Also ensure that the UNDP vendor is on every line of your funds commitment.
The funds center of the funds commitment may not be mapped to a UNDP donor code (this can be checked using ZAP_DONORMAP, this T-code is mapped to finance roles). If the funds center is not mapped an ineed ticket needs to be raised and assigned to Umoja Tier 2b-Financial Accounting in UNHQ.