Umoja: Who is my HR Partner?
With the deployment of Umoja, many human resources administrative functions have been consolidated under the new "HR Partner" role.
What is the role of an HR Partner?
Colleagues with the role of an HR Partner in Umoja are responsible for the processing of all transactions related to personnel administration and entitlements as well as some aspects of time and travel administration.
For example, a colleague with the role of an HR Partner can assist you with:
Personnel administration such as processing personnel actions for on-boarding, movements, separations, and contract renewals
Entitlement processing such as dependency allowances, education grant, rental subsidy
Confirming eligibility for HR and entitlement-related travel such as travel on recruitment, home leave and family visit travel
Correcting incorrect time balances, such as annual leave and home leave points
Where are colleagues performing the role of HR Partner located?
In Human Resources, the HR Partner role consolidates administrative functions previously undertaken by colleagues of the Executive Offices and HR Services, OHRM. Consequently, staff from these offices have been collocated in the various hubs worldwide to support the deployment and stabilisation of the new system.
How do I contact my HR Partner?
HR Partners have been assigned to provide support to each department or office. Staff may seek assistance via the following:
Reach out to your LPE(s), ESS / MSS Focal Points, and the local support arrangements at your entity for general queries and troubleshooting, such as how to log on and submit requests via Employee Self-Service (ESS).
By email or telephone, consult the following link to look up those performing the HR Partner role by office or department: Who is my HR Partner?
By appointment, please contact your designated HR Partner for assistance.
What about other HR issues?
Other functions relating to human resources management continue to be handled by your respective office or department, such as the following:
Decisions on renewal of appointment, permanent and temporary movements, and determination of release date
Mobility, performance management and career development issues, such as upgrading of skills or training
Requests for special leave and issues relating to work schedules, flexible work schedules, overtime and CTO
Organizational management, including post or position management
If you require assistance with any of the above issues, your first point of contact remains your Executive Office. In the event the issue relates to personal administration, entitlements, or Umoja-related transactions, please contact a colleague performing the role of HR Partner for your office or department.