SUPPORT

Umoja System Status

All Umoja applications are available.

Maintenance Announcement: The Umoja Analytics applications will be unavailable from Friday, 23 August 2024 8:00PM to Saturday, 24 August 2024 12:00PM EDT (Saturday, 24 August 2024 2:00AM to 06:00PM CEST)

The following Umoja Analytics applications (https://analytics.umoja.un.org) will be impacted as part of this scheduled maintenance.

Umoja Mobile

  • Enterprise Dashboard: IPMR and ERM
  • Member State Portal: Secretariat Workforce Portal and Uniformed Capabilities Support Portal
  • IPMR

Analytics.umoja.un.org

  • Self-Service Analytics

 

IF YOU ENCOUNTER AN ISSUE USING UMOJA

2. Consult 

  • Local ESS/MSS Focal Points
  • Local Process Experts (LPE's)
  • Local Support Arrangements can be found on iSeek HERE

3. Contact 

  • Unite Service Desk (Available 24/7)
    • Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
    • If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.