SUPPORT

Umoja System Status

All Umoja applications are available.

Upcoming outages

  • All Umoja Production systems will be unavailable for 12 hours on Saturday, 1 August 2026  from 1AM to 1PM EDT (1 August 2026, 7AM to 7PM CEST).

IF YOU ENCOUNTER AN ISSUE USING UMOJA

2. Consult 

  • Local ESS/MSS Focal Points
  • Local Process Experts (LPE's)
  • Local Support Arrangements can be found on iSeek HERE

3. Contact 

  • Unite Service Desk (Available 24/7)
    • Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
    • If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.