SUPPORT

Umoja System Status

Kindly note that Umoja will undergo preventive maintenance on Saturday, 6 March 2021 from 10:00 to 18:00 CST, to deliver performance and stability upgrades.

During this period, the following Umoja modules and applications will be unavailable:

  • BW/BI and HANA, including Business Intelligence (BI), Strategic Management (SMA), Budget Formulation (BPC), and Financial Statements (BPC).
  • All Umoja Mobile applications (https://mobile.umoja.un.org).
  • Implementing Partner Management (IP)
  • Transportation Management and Event Management (TM)

All other Umoja applications will remain available.

Please refer to this page for up-to-date information on Umoja’s maintenance schedule and system availability.

IF YOU ENCOUNTER AN ISSUE USING UMOJA

2. Consult 

  • Local ESS/MSS Focal Points
  • Local Process Experts (LPE's)
  • Local Support Arrangements can be found on iSeek HERE

3. Contact 

  • Unite Service Desk (Available 24/7)
    • Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
    • If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.