SUPPORT
Umoja System Status
All Umoja applications are available.
Umoja planned maintenance notifications:
The following Umoja applications will be undergoing a planned system maintenance on Saturday, 31 May 2025 from 1:00AM to 3:00PM EDT (7:00AM to 09:00PM CEST).
- selfservice.umoja.un.org (Portal) applications including Umoja Employee and Manager Self-Service (Leave, Travel, HR, Procurement/SRM), ECC (Finance, Treasury etc.).
- All Umoja Mobile (Fiori) applications including My Paystubs, My Leave Requests, My Team Calendar, Approve Leave Requests, Strategic Management, Contribution Portal, Budget Information Pilot and Solution Manager Dashboard etc.
- Umoja Analytics
- Umoja Implementation Partners (CRM)
- Umoja Transportation & Event Management
IF YOU ENCOUNTER AN ISSUE USING UMOJA
2. Consult
- Local ESS/MSS Focal Points
- Local Process Experts (LPE's)
- Local Support Arrangements can be found on iSeek HERE
3. Contact
- Unite Service Desk (Available 24/7)
- Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
- If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.
- Missions supported by DFS: CLICK HERE
MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE
Click on map for detailed dialing information by Region:
