Maintenance Schedule and System Status


In an effort to ensure the highest performance levels, Umoja undergoes standard maintenance updates. To minimize user’s impact, the updates are scheduled during the most convenient hours.   

The downtime periods are required for:

  • Preventive maintenance
  • Disaster Recovery (DR) exercises
    • To be used when strictly necessary
    • Staff will be notified in advance if the maintenance window needs to be applied

Planned maintenance periods:

  • Umoja production systems (ECC/ SRM/ Portal/ IDM/ Citrix/ PI/ BW/ BI) on the first Saturday of the month, for up to 12 hours
  • Supply Chain Planning Tool (SCPT) weekend maintenance:
    • 24hrs on 27 May 2023  
    • 4 hrs every Saturday from 08:00 to 12:00 EST/EDT
  • Major maintenance window for up to 24 hours on the first weekends of May and November
  • Disaster Recovery exercises may require up to 12 hours for each failover/failback; A DR tabletop testing will be performed in Q4 2022 and Q4 2023, and no downtime is required; A full DR exercise with downtime required is planned in 2024.

During deployment periods, Cut-over exercises may require additional downtime.

Umoja System Status

All Umoja applications are available.

Note: Please note that Umoja will be undergoing preventive maintenance on Friday 02 February 2024, 10:00PM to Saturday 03 February 03:00PM EST (4:00AM to 09:00PM CET).

During this period, following Umoja applications will be unavailable.

  •  Umoja SelfService(Portal) applications including Umoja Employee and Manager Self-Service (Leave, Travel, HR, Procurement/Supplier Relationship Management (SRM)), ECC (Finance, Treasury etc.).
  • Umoja Mobile Applications: My Paystubs, My Leave Requests, My Team Calendar, Approve Leave Requests)
    NoteAccess to the Strategic Management, Contribution Portal, Budget Information Pilot, and Solution Manager Dashboard applications will still be allowed.
  • Transportation and Event Management (TM/EM), and Implementation Partners (CRM)