Roles in Umoja are assigned based on staff members' functional roles. First refer to your respective office/supervisor if you need to add a role. To proceed to add a role, you need to fill out an Umoja User Registration Form (for transactional users) and obtain the appropriate signatures: User, Section Chief, Security Liaison Officer (SLO), and Functional Approver.
FAQ
Each month certain functions under the Self-Service portal are locked for a couple of days to enable payroll processing. While the payroll lock is in effect, some ESS/MSS functions have limited availability to prevent changes from negatively affecting the payroll process.
For staff at UNHQ, Peacekeeping Missions, and Office Away From Headquarters, monthly payroll lock announcements are shared via email broadcasts. The announcements are also posted on the Umoja page on iSeek.
You may record a new UN official email address after it is provided to you by the organisation. Click on 'update/create' link next to the field and follow the steps.
You may request changes to your marital status by following the steps in the 'update/create' link next to the field. While you have to attached supporting documents (e.g. marriage certificate) in Umoja, you still need to present the original official document to the HR partner to certify the copy and place in your official status file.
You may request changes to your present nationality and/or nationality at birth, only if different from UN official nationality, by following the steps in the 'update/create' link next to the nationality field. While you have to attached supporting documentation (e.g.
You can make changes to an existing address except for the country (e.g. city, street, house number, zip code). For a change in country you need to create a new address.
You can not delete an existing address as the system keeps track of the history of staff members' addresses. However, when you input a new address of the same type, e.g. a new mailing address, the system will automatically delimit the "valid until" date of the previous mailing address to one day prior to the start date of the newly created mailing address.
If an address has erroneously been included under your list of addresses, you need to contact the HR partner to delete the unknown address.
Prior to the launch of Umoja, any staff members joining the organization were asked to complete a beneficiary designation form as part of the on boarding process. The form was signed in front of a witness (usually HR staff) and placed in the official status file.