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FIELD SUPPORT

Welcome to the Field Support page on Umoja. Here you will find the latest information on relevant Umoja deployments.

GALILEO DECOMMISSIONING PROJECT (GDP)


The project to decommission Galileo and replace it with Umoja Foundation functionalities is called the Galileo Decommissioning Project, UE2 – Phase 1 (“GDP”). The objective of the GDP is to complete the adoption of the Umoja Foundation supply chain solution by PKM and SPM entities on 1 September 2017. 

Logistics Execution
Inventory Management
Warehouse Management
Goods Receipt

Services Delivery
Asset Management
Equipment Maintenance 
Property Management

Looking for your GDP Deployment Lead? Click on the list below to find your mission!

GDP Deployment Leads List

UMOJA FUNCTIONAL AREAS (C5)

Umoja has changed the way the UN conducts many transactions and activities, including how UN Personnel manages administrative functions, benefits and entitlements. During C5 deployment, some key functional areas transformed by Umoja include: 

Human Resources
Organization Management
Personnel Administration and Entitlements
Time Management

Payroll and Benefits
Staff Payroll and Tax Data Collection
Monthly and Yearly Biennium Activities
Benefits Management

 

UMOJA FIELD SUPPORT

If you are encountering an issue using Umoja:

  1. Refer to articles, documents and resources such as Job Aids, Training Materials, and Factsheets found on this site for assistance
  2. Contact your Local ESS / MSS Focal Points
  3. If the issue is still unresolved, raise a ticket with your Local Digital Solutions Centre

If needed, please contact the DFS Umoja Global Support Centre located at the UNGSC via email at umojasupport@un.org or by phone at intermission extensions 158-5550 and 158-6550, or commercially at +39 0831 05 6550.

DFS Local Umoja Support Desk List